Earlier this month, Strathmore University Business School trained 19 fleet coordinators and supervisors in the Fleet Management Programme. This year’s participants included participants from public, private and governmental organisations looking to sharpen their skills in transport safety and operational management.
The modern management of commercial motor vehicles requires a fleet manager who not only understands the ins and outs of driver safety and distribution routing but an all-rounded individual capable of employing effective management strategies to ensure adequate organisational resources are allocated to the fleet.
Through the Fleet Management Programme, SBS aims to equip the participants with the skills to manoeuvre the various opportunities and risks posed by managing large commercial fleets that serve multiple economies in the East African trading bloc. The three-day Programme covers modules such as fleet management, vehicle and journey management, driver management, load management, accident investigation and risk and reputation management.
To mitigate all risks for the drivers and the organization, it is essential to have a comprehensive journey management strategy to assist drivers in choosing the safest and most cost-effective route to travel.
The holistic training not only focuses on technical aspects but also imbues delegates with people management skills that give perspective to a fleet manager, who deals with different temperaments from senior management to the operations team. This is often overlooked by technical employees as they perceive it to be a function of senior management. People management hones emotional intelligence, giving an individual the necessary foresight to adapt to different personalities in their organization and industry. Dale Carnegie said, “when dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” Gaining an appreciation of people and how to approach them with problems and solutions is imperative for effective fleet management.
Sustainability and consistency in fleet and transport management-related operations are key factors in any organization as fleet operations can account for over 70 per cent of an organization’s logistics costs. Therefore, continuous improvement with guidance on analysing trends and gaps in the industry is an essential part of the job.
Learn more about the Fleet Management Programme here
Article by Katherine Keango
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