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Improving Healthcare Quality in Medical Centers

  Apr 21, 2017

Low resourced private healthcare facilities can now access quality training and low interest financing rates through a consortium of a collaborative public – private partnership.

Netherlands and Kenya are highly dependent on the private sector for realizing public health goals. Nevertheless, the healthcare market in Kenya as well as Netherlands are facing obstacles related to healthcare financing and capacity.

Speaking during the partnership meeting, Eric Gerritsen, Vice Minister, Netherlands Ministry of Health spoke of the importance of sound leadership in healthcare management, applauding the impact of the training in improving the quality of healthcare in low resourced healthcare facilities. “As we evaluate the impact of the program in improving the quality of healthcare, it is important to note that proper leadership is the driving force of the success of every organization. Most healthcare facilities especially low – tire institutions lack proper leadership.”

In Kenya, healthcare providers suffer from low and unstable demand as well as a lack of access to finance, hindering them from making necessary investments in improving quality care. Moreover, healthcare managers are generally trained as medical professionals, not as managers, hence the growth of poor performing healthcare facilities. 50% of the country’s population turn to the private sector for healthcare. It is therefore of utmost importance to strengthen the capacity of the private sector for realizing public health goals.

“We recognize the significance of working with various institutions in both public and private sectors in growing the country’s healthcare system. In this regard, we will continue to work with various stakeholders in designing our healthcare executive programs which have progressively recorded immense success in transforming the sector. We have designed programs which address key areas of healthcare management, such as; the functionality of healthcare systems, healthcare financing models and chain management systems for Pharmaceutical supply,” said Dr. George Njenga – Dean Strathmore Business School.

Primary care is a key focus, as the vast majority of diseases affecting the poor in sub Saharan Africa can be (cost) effectively dealt with at the primary level. “Currently, there are over 6,660 healthcare facilities, half of them privately owned. Improving the design of primary healthcare in the private institutions, can improve access to quality healthcare by 44%.” Millicent Olulo – Country and Quality Director PharmAccess Kenya.

Evelyn Gitonga, Director Medical Credit Fund Kenya, reported that “There has been an increase in the uptake of crediting facilities in the sector. This has been facilitated by the mitigation of risks. Traditionally, the sector had been labeled as high risk and hence unable to attract favorable interest rates.”

Courtesy of a grant by the Netherlands Ministry of Foreign Affairs, PharmAccess Foundation and Strathmore Business School have developed an integrated training program; Foundations of Managing Healthcare Businesses, imparting healthcare managers with the competencies of leading functional healthcare businesses.

Through the program, managers and owners of healthcare facilities operating in mid and lower segments of the market, will now access a comprehensive package of management courses using real life case studies and hands-on coaching sessions. This is geared towards enabling them provide feasible solutions that address key challenges in their respective facilities.




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