Case Title & Author

Title: Musoni Microfinance Kenya: IT-enabled Business Model
Author: Freddie Racosas Acosta and Samuel Ndonga

Subject Areas/Case Usage

This case was used with MBA and executive education students. Topics. ICT Infrastructure, Innovation, Strategy, Business Model, Micro Finance. Subjects. Management Information Systems, Innovation Management, Strategic Management, Strategic Leadership, Organizational Development, Financial Management, Risk Management, Corporate Governance.

Brief Synopsis

Musoni Kenya is a Kenyan microfinance institution (MFI) whose idea was conceived in The Netherlands. The Musoni business model is ICT-enabled, 100 percent mobile based, virtually paperless, and runs on an ICT platform housed in Musoni BV in Amsterdam, The
Netherlands. It is built on tested mobile technology that allows huge savings on transaction and operating costs… The company aims to use this knowledge, experience and global ICT platform to expand to other countries with a suitable mobile payments environment.

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