Case Title & Author

Title: A Case of The Blues: Depression Screenings In A Community Pharmacy
Author: Matthew J. Mazzei and John A. Galdo

Subject Areas/Case Usage

General Management, Project Management, Healthcare Management

This compact case is geared toward undergraduate- and graduate-level students taking courses in general management and, more specifically, project management (PM). This case might also be used by students with a career focus in the healthcare sector, and could
be of particular interest for students in a pharmacy program. Classroom application should encompass discussions on the project initiation process group, particularly with the processes regarding the project charter deliverable and the identification and assessment of project stakeholders.

Brief Synopsis

Richard has owned and operated a community pharmacy, Our Family Farmacy (OFF), for years. A changing industry climate has forced Richard to diversify the products and services he provides. In addition to the distribution of medicine and front-end sales of consumer goods, Richard is seeking to expand into a larger spectrum of healthcare services. After researching several different types of services, and after dealing with related personal family circumstances, Richard decided that OFF should begin their expansion by offering depression screening services. He turned initiation of the project over to his pharmacy intern, Caitlin.

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Contacts

For any inquiries on the Strathmore University Africa Case Centre, please write to Lena on lgachoki@strathmore.edu

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