{"id":26106,"date":"2022-07-12T15:52:12","date_gmt":"2022-07-12T12:52:12","guid":{"rendered":"https:\/\/sbs.strathmore.edu\/?p=26106"},"modified":"2022-10-19T10:34:43","modified_gmt":"2022-10-19T07:34:43","slug":"boardroom-etiquette-for-senior-managers","status":"publish","type":"post","link":"https:\/\/sbs.strathmore.edu\/fr\/boardroom-etiquette-for-senior-managers\/","title":{"rendered":"Boardroom Etiquette for Senior Managers"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-slider-sc\"><div class=\"fusion-flexslider-loading flexslider flexslider-hover-type-none\" data-slideshow_autoplay=\"0\" data-slideshow_smooth_height=\"0\" data-slideshow_speed=\"7000\" style=\"max-width:100%;height:100%;\"><ul class=\"slides\"><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom.jpg\" data-orig-src=\"https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom.jpg\" alt=\"boardroom\" width=\"1920\" height=\"1272\" class=\"lazyload wp-image-26107\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271920%27%20height%3D%271272%27%20viewBox%3D%270%200%201920%201272%27%3E%3Crect%20width%3D%271920%27%20height%3D%271272%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom-200x133.jpg 200w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom-400x265.jpg 400w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom-600x398.jpg 600w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom-800x530.jpg 800w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom-1200x795.jpg 1200w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/07\/boardroom.jpg 1920w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/li><\/ul><\/div><\/div><div class=\"fusion-text fusion-text-1 cv-blog-posts-text-block\"><p>The boardroom is a key aspect of the decision-making process and therefore knowing what skills to possess going into the boardroom is very essential. Decision-making is the essence of management. The steps taken towards effective decision-making by managers at a senior level is a very critical process for any organization; if decisions are not well structured, they can be detrimental to the managers and the organization.<\/p>\n<p>Over the past month, Strathmore University Business School has been training senior managers from First Community Bank in a customised Programme dubbed the Senior Management Development Programme (SMDP). This Programme aimed to equip the managers with the requisite skills required to report to the CEO and assert themselves in high-level meetings; board level, high net worth clients and regulators, among other key stakeholders, as representatives of the bank. In addition, the programme prepared them in an acting capacity to take up C-suite roles immediately and to enhance their strategic thinking as they drive the Bank to sustainable growth.<\/p>\n<p>The Programme culminated in a guest speaker panel session where the participants got the opportunity to interact and learn from seasoned experts about their insights on boardroom etiquette and the various lessons they have picked from the leadership play-field. The panel included: Catherine Igathe, the immediate former CEO of Jubilee General Insurance Limited; Ruth Muiruri, former Chief Legal Officer, Tatu City; and James Mbui, CEO of Amica Savings and Credit Limited. The session revolved around board etiquette for senior managers and tips on how they can handle the board.<\/p>\n<p><strong>Understanding the Different Board Members.<\/strong> A board comprises different people, with different personalities pulled from various sectors. It is in your best interest to understand the members of the board and what areas each of them are keen on. \u201cWhen it comes to dealing with the board members, it is very crucial to remember they are just as human as you are, therefore learning their personalities will assist in approaching various situations or predicaments,\u201d Catherine noted.<\/p>\n<p><strong>Setting Boundaries.<\/strong> There is a very thin line between management and the board of directors. \u201cIt is therefore important that neither party crosses that line because if that happens, it will undermine the authorities and accountability will be lost in the process,\u201d Catherine emphasized.<\/p>\n<p><strong>Intimidation.<\/strong> As a manager reporting to the board of directors, you are bound to feel intimidated. \u201cWhen it comes to interacting with a board member who is intimidating, judge the situation first then respond in a polite and respectful manner,\u201d Catherine added.<\/p>\n<p><strong>Three Perspectives of a Board Meeting. <\/strong>Ruth Muiruri brought out three different perspectives of the board meeting; the pre-meeting, the actual meeting and the post-meeting. She emphasized the importance of the pre-meeting. \u201cThe pre-meeting will help you understand why certain board members are pushing specific agendas. It will also give you a chance to show the directors forecasting predictions so that expectations are set. A lot of consultations need to be done before in order to arrive at crucial decisions,\u201d she noted. \u201cAs a manager, it is important to make sure the board of directors are not met with any surprises by setting expectations early through the pre-meeting. Ensure you do not ambush them with information but instead pick their thoughts first before making any presentation,\u201d Ruth added.<\/p>\n<p><strong>Handling Push Backs<\/strong>. James Mbui gave his thoughts and experience in handling push backs at the board level. \u201cA typical board is composed of individuals from various industries and therefore some industries have varying cultures and protocols of doing business. These differences will generally carry through in how the individuals conduct themselves in the boardroom,\u201d he noted. From a managerial perspective, James emphasized the need to remain level-headed when presenting to the board. \u201cThis makes it easier to make decisions and implement strategies aligned with the goals and values of the organization,\u201d he added.<\/p>\n<p>He noted that board members are bound to develop personal interests that may not necessarily benefit the organization. \u201cWhen people have certain personal interests, develop systems that will embed structures and procedures into place to minimize any informalities,\u201d he advised.<\/p>\n<p><strong>Emotional intelligence <\/strong>is a very important skill that managers at a senior level need to possess. When it comes to the performance of a company, senior managers are always the ones called to answer. \u201cEmotional intelligence will give you the right ammunition going into the boardroom and it will also help you navigate any kind of conflict or \u2018whipping\u2019 you may experience as a manager,\u201d James further noted.<\/p>\n<p>The board of directors plays a critical role in decision-making and oversight in an organization. It is therefore inevitable that senior managers will be required to answer to the board. A senior manager with the requisite boardroom etiquette is better placed when presenting to the board.<\/p>\n<p><strong>About Our Customised Solutions<\/strong><\/p>\n<p>At Strathmore University Business School, we offer a range of Customised Solutions that focus on providing clients with tailored and bespoke programmes and consulting solutions to ensure that we address their unique and specific needs.<\/p>\n<p>Nos programmes vont du d\u00e9veloppement des comp\u00e9tences en mati\u00e8re de leadership et de gestion aux comp\u00e9tences fonctionnelles en mati\u00e8re de gestion des op\u00e9rations, de finances et de gestion du changement. Nous fournissons des services sur mesure qui nous permettent de traiter directement les probl\u00e8mes des clients. Ceci est particuli\u00e8rement pertinent lorsqu'une solution g\u00e9n\u00e9rique ne r\u00e9pond pas aux besoins du client. En savoir plus sur nos solutions personnalis\u00e9es <a href=\"https:\/\/sbs.strathmore.edu\/fr\/customised-solutions-2\/\"><strong>ici<\/strong><\/a><\/p>\n<p><strong>Article by Michelle Nthemba<\/strong><\/p>\n<p>Vous souhaitez partager un article ? \u00c9crivez-nous \u00e0<strong><em> sbscommunication@strathmore.edu<\/em><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":26107,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-26106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Boardroom Etiquette for Senior Managers - 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