{"id":25769,"date":"2022-06-13T16:14:03","date_gmt":"2022-06-13T13:14:03","guid":{"rendered":"https:\/\/sbs.strathmore.edu\/?p=25769"},"modified":"2022-10-19T16:32:15","modified_gmt":"2022-10-19T13:32:15","slug":"building-a-high-performance-culture","status":"publish","type":"post","link":"https:\/\/sbs.strathmore.edu\/fr\/building-a-high-performance-culture\/","title":{"rendered":"Building a High-Performance Culture"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-slider-sc\"><div class=\"fusion-flexslider-loading flexslider flexslider-hover-type-none\" data-slideshow_autoplay=\"0\" data-slideshow_smooth_height=\"0\" data-slideshow_speed=\"7000\" style=\"max-width:100%;height:100%;\"><ul class=\"slides\"><li class=\"image\"><span class=\"lazyload fusion-image-hover-element hover-type-none\"><img decoding=\"async\" src=\"https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance.jpg\" data-orig-src=\"https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance.jpg\" width=\"1920\" height=\"1280\" class=\"lazyload wp-image-25774\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271920%27%20height%3D%271280%27%20viewBox%3D%270%200%201920%201280%27%3E%3Crect%20width%3D%271920%27%20height%3D%271280%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance-200x133.jpg 200w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance-400x267.jpg 400w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance-600x400.jpg 600w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance-800x533.jpg 800w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance-1200x800.jpg 1200w, https:\/\/sbs.strathmore.edu\/wp-content\/uploads\/2022\/06\/High-Performance.jpg 1920w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/li><\/ul><\/div><\/div><div class=\"fusion-text fusion-text-1 cv-blog-posts-text-block\"><p>Organisational culture encompasses everything from a company\u2019s values and beliefs, leadership styles and operational policies and how these elements work in concert to impact and empower employees. A high-performance culture enables an organization to achieve excellent results and a high level of growth. Expressing company culture through effective people processes and creating a work environment that is conducive to growth will ensure that departments throughout the organization consistently achieve and even exceed their targets. A high-performance culture prioritises employee growth and development, focuses on employee engagement which improves retention rates and creates room for employees to innovate and try new things which improves organisational agility. This article aims to elucidate the factors that are critical to building the right culture.<\/p>\n<p><strong>Cascading the \u2018Big Picture\u2019 to Employees <\/strong><\/p>\n<p>Eloquent vision and mission statements are drafted by the top executives in a company and beautiful plaques engraved with these statements are carefully arranged on the walls. Unfortunately, many organisations neglect to communicate the \u2018big picture\u2019 to their employees in an engaging manner. One key for unlocking human potential is to define the purpose of your organization and connect the people to this purpose. Employee engagement is boosted when people feel a sense of purpose in their tasks and understand the integral roles they play in the overall success of the business. Inculcating a mindset that is focused on performance and growth is achieved when employees feel that they are valued and that they are actively engaged in building something they believe in. Involve your employees in developing the organization\u2019s purpose through company culture surveys, town-hall meetings, and through constant and consistent communication practices and encourage continuous dialogue.<\/p>\n<p>Employees that are aligned to company values can promote an enthusiastic work culture. Focus on exploring what your company values really mean and how they are embedded in your practices. Encourage debates on the philosophy of your values and allow your employees to devise strategies to help the organization actively live the values you have defined so they embrace and resonate with them.<\/p>\n<p><strong>Establish a \u2018Caring Ethos\u2019<\/strong><\/p>\n<p>As the COVID-19 pandemic raged during the last two years and people went through extremely difficult times, mental health awareness programs and supportive work environments came into sharper focus. Employers that embraced an ethos of caring that demonstrated care and respect for their employees fared better than others during the \u2018Great Reshuffle\u2019, where thousands of employees left their jobs in search of greener pastures. An environment where employees feel valued will breed a high-performance culture where employees will actually go the extra mile to ensure their company succeeds. A sense of identity, a sense of purpose and a sense of belonging are three fundamental human needs. An organization that can provide these elements for their employees will boost their performance dramatically.<\/p>\n<p>Building a culture of trust can enhance cooperative behaviour amongst colleagues and reduce social friction. High-trust teams become high-performance teams if they feel secure in their organization and company processes are transparent and ethical. Organisational trust is a social lubricant that can boost employee satisfaction and productivity. Strive to build a culture of trust where people can feel at ease coming to work. Foster a sense of community and a sense of belonging.<\/p>\n<p><strong>Set Goals<\/strong><\/p>\n<p>Goals should be set that resonate with the changes in the business environment to ensure they are still relevant to the situation on the ground. These goals should be specific, measurable, achievable, realistic and time bound. Ensure that employees have all the resources they require to achieve these goals and that the goals set are realistic. It is better to focus on a few key goals then dilute the focus of your staff. If employees are spread too thin then the quality of their output will suffer.<\/p>\n<p>Organisational goals must be linked to individual goals so that they are aligned. Clearly defined expectations at the individual, team, departmental and company level will ensure the company moves in the right direction and that employees have clarity. Linking goals with the \u2018big picture\u2019 will also motivate employees and help them understand the broader purpose of the tasks they are working on.<\/p>\n<p>Once employees understand what is expected of them, having an established system to measure performance is critical. Accountability is important. Performance measurement systems and regular meetings between supervisors and their direct deports will help drive performance. A feedback culture will help employees to grow and develop. The system should seek to build the confidence and capability of employees rather than just criticise them for perceived inadequacies.<\/p>\n<p>Recognize and reward good performance. When employees feel their output is valued and recognized, it encourages them to deliver more value. Appreciation and gratitude are underrated in most companies. High-performance teams look forward to delivering outstanding results because they know they are valued.<\/p>\n<p><strong>Draft an \u2018Innovation Policy\u2019<\/strong><\/p>\n<p>Innovation, creativity and experimentation are all elements of a high-performance culture. To create an environment where employees are encouraged to experiment without fear of judgement or penalties will foster innovation. Tech companies such as Google were inspired to use \u2018Innovation policies\u2019 to encourage employees to work on their own interesting projects. Google maps and Google News are children of that inspiration. Online forums and clubs can be created to encourage these initiatives.<\/p>\n<p><strong>Become a Data-Driven Organization and Embrace Technology<\/strong><\/p>\n<p>Data is a business asset that cuts across organisational boundaries and flows through an organization. Harnessing the power of data can help a company improve its processes and minimise inefficiencies, gain insights into market trends, track the progress of goals and objectives and improve resource allocation and deployment. Embracing technology and having the right systems in place will facilitate the process of collecting and managing data.<\/p>\n<p><strong>Promote Organisational Learning Processes<\/strong><\/p>\n<p>Learning and development plans for all employees will help them stay engaged with the company. They also benefit the company when employees put their new skills to use to build the organization. An organization that is committed to continuous learning for all its employees creates a culture of growth and continuous improvement.<\/p>\n<p>Good leaders know their strategy must go through their culture to be successfully achieved. Does your culture help or hinder your goals? Create a culture that is healthy, high performing and people-centric. Be intentional about how you shape your cultural norms. Build trust in your employees and motivate them the right way and you will reap the rewards that will be inevitable as your culture shifts to a high-performance culture.<\/p>\n<p dir=\"ltr\"><strong>\u00c0 propos de nos solutions personnalis\u00e9es<\/strong><\/p>\n<p dir=\"ltr\">At Strathmore University Business School, we offer a range of Customised Solutions that focus on providing clients with tailored and bespoke programmes and consulting solutions to ensure that we address their unique and specific needs. Our Programmes range from developing areas of leadership and management skills to functional skills in operations management, finance and change management. Learn about our Customised Solutions <a href=\"https:\/\/sbs.strathmore.edu\/fr\/customised-solutions-2\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/sbs.strathmore.edu\/customised-solutions-2\/&amp;source=gmail&amp;ust=1655222082238000&amp;usg=AOvVaw03H_YJZMgUkOBPKglgvOFA\">ici<\/a><\/p>\n<p><strong>Article de Shailja Sharma, Executive Fellow et coach<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":25774,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-25769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v27.8) - 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She is a Healthcare Communications Researcher at the Institute of Healthcare Management (IHM) at SBS and teaches undergraduates. She is an experienced Editor, Business and Health Journalist, Marketing Consultant and Content Strategist. 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Elle est chercheuse en communication dans le domaine de la sant\u00e9 \u00e0 l'Institute of Healthcare Management (IHM) de la SBS et enseigne \u00e0 des \u00e9tudiants de premier cycle. Elle est une r\u00e9dactrice exp\u00e9riment\u00e9e, une journaliste sp\u00e9cialis\u00e9e dans les affaires et la sant\u00e9, une consultante en marketing et une strat\u00e8ge de contenu. Elle a travaill\u00e9 et \u00e9tudi\u00e9 au Kenya, aux \u00c9tats-Unis, en Angleterre et au Pays de Galles.","url":"https:\/\/sbs.strathmore.edu\/fr\/author\/shailja-sharma\/"}]}},"_links":{"self":[{"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/posts\/25769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/comments?post=25769"}],"version-history":[{"count":2,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/posts\/25769\/revisions"}],"predecessor-version":[{"id":25788,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/posts\/25769\/revisions\/25788"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/media\/25774"}],"wp:attachment":[{"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/media?parent=25769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/categories?post=25769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sbs.strathmore.edu\/fr\/wp-json\/wp\/v2\/tags?post=25769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}