The post-pandemic world is characterized by digital disruptions that define how humans and machines will work together to drive business operations for optimal performance. Moving towards digital platforms like artificial intelligence, robotic process automation among others may mean use of more powerful technologies to replace or work alongside humans, hence supervision of humans and machines becomes common practice in the workplace.
Further, working from home has presented new opportunities for redesigning the workplace, ranging from defining the new workplace (the office-less or hybrid workplaces), policies to guide remote work, redefining the digital employee experience among others. This may mean shifting the HR roles too, for instance investment in digital HR Business partners among others, shrinking of HR teams due to automation, use of HR robotics to help HR respond instantly and accurately to common queries, hence freeing up time to engage in more strategic and value creating responsibilities.
The question for HR professionals remains: How should we prepare for business re-entry? How can we support people through this transition? How can we accelerate business transformations?