Strathmore Business School’s adjunct faculty, Dr. George B. Moseley has dedicated the second edition of his book, Managing Healthcare Business Strategy to his Master in Business Administration – Healthcare Management students. Dr. Moseley is a full time faculty at Harvard Public School of Health, where he lectures on health law and management. At Strathmore Business School, Dr. Moseley lectures on healthcare strategy.
The book puts into perspective crucial elements of planning and implementing strategy in a healthcare organization. This also includes descriptions of the basic multi-step process of creating and managing a strategic plan, as well as specific strategic options (merger/acquisition, reorganization, joint venture) and some of the popular tools for analyzing strategic situations. The Second edition of the book examines the finer details of formulating and implementing strategic initiatives. To purchase the book click here.
Dr. Moseley shares briefly on his teaching experience in Kenya and his interaction with the students at the business school, which he attributes as significant to the writing of his book.
What was the motivation behind dedicating your book to Strathmore Business School’s MBA in healthcare students?
It is traditional for every book published to include a dedication from the author, frequently to family members or colleagues. I have always viewed dedications as an opportunity to call attention to people, institutions, or causes that I have experience with, that I care about and that otherwise might not receive much publicity.
The First Edition of the book, Managing Health Care Business Strategy, was used in the course I taught at SBS for three years – HCM 8106, Strategic Management in Healthcare Organizations. During that time, I had also been working on the Second Edition of the book which was recently published.
The dedication of the book to the students is in recognition of their accomplishments and their remarkable contributions to the sector. I must mention one student who not only performed well academically but also made a valuable contribution to the second edition of the book. After I showed Tariq Lodhi an early outline of the book, he made some suggestions that I believe have been very important in enhancing the book’s relevance to its readers. His name has been mentioned in the preface.
What are some of the experiences which stood out for you during your interaction with healthcare students from Strathmore Business School?
I have been honored to be able to teach in the MBA program in Healthcare Management at SBS. I discovered that this is just one of several innovative long and short term programs (degree, workshops, and conferences) that the school is producing. The boldness and creativity put into coining the program, the students selected and the delivery method of its contents, is commendable!
I have felt welcomed by the faculty and staff. It has been possible for me to build productive collegial working relationships with some of the other professors. The scholarly work that they are doing is impressive.
My greatest pleasure is getting to know the students. I found them to be intelligent, ambitious, and friendly. The learning process between us went in both directions: while I helped them to understand how to strategically manage their healthcare organizations, they taught me about the Kenyan culture and its politics, about their healthcare organizations and a little bit of Swahili. The best part of the classroom experience is when the students start to talk and argue with each other, as though the instructor was not present. That is when the best learning occurs.
Through the hospitality of several students, I was able to travel around Kenya and to visit them at their places of work. This gave me a chance to learn first-hand about the challenges they face and the resources they have to work with. This knowledge enables me to adapt my classroom teaching to the real world environments in which the students work in.
I think that the students in this SBS program are overcoming obstacles that exceed anything my students in the US encounter and that Strathmore is imparting skills crucial to support them in that endeavor.
What are some of your observations regarding Kenya’s healthcare system (Its strengths and weaknesses) and in your opinion, what is the significance and the role of Strathmore Business School’s MBA in Healthcare Management in transforming the sector?
As for the Kenyan health care system, it resembles the US system in the way that it’s fragmented among so many payers and providers. This characteristic is responsible for making the US system one of the most dysfunctional in the developed world. When people tell me they want to study the US health care experience, my response is that there are valuable lessons to be learned at the operational level, in the way that care is delivered, institutions are organized, and providers are rewarded. However, do not try to imitate the overall structure of the system.
Even non-profit health care organizations must be managed with business-like efficiency. What SBS can do and in my opinion is already doing, would be to make modern professional management techniques available to healthcare leaders in Kenya. Perhaps, Kenya can transform its health care system in ways that serve as an example to the US.