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Dr. Freddie Acosta

Dr. Freddie R. Acosta is currently a Senior Lecturer of Technology & Innovation Management at Strathmore Business School. He worked as a Computer Programmer, System Network Engineer and Entrepreneur in his early career before becoming Assistant Professor of IS/IT at University of Baguio, Olivarez College, Mapua Institute of Technology and Lyceum of the Philippines.

He joined Strathmore University in 2004 as Senior Lecturer of Information Systems and Academic Director in the Faculty of Information Technology. Later, he was appointed Coordinator of School of Graduate Studies and Faculty Director at the Business School. He also served as Visiting Professor at the International School of Management (Senegal), SouthEast Asia Business Studies (Philippines), Gordon Institute of Business Science (South Africa) and Ghana Institute of Management and Public Administration (Ghana). In the most recent past, he had the opportunity to work as Chief Information Officer of a regional energy company, in charge of the Group’s ICT in East and Central Africa. Currently, he sits in the Board of Carrel Technologies.

Dr. Acosta has studied extensively on the impact of Information and Communication Technologies on organizational and individual work practices. His area of research pivots around the interplay of strategic management and information systems, as well as on the role of new information and communication technologies for organizational learning, knowledge management, transformation and innovation. He has studied problems of technology adoption and IS implementation in great depth. From an industry perspective, Dr. Acosta is especially interested in those industries that are being transformed by recent technological advances.

As an experienced management consultant, he had worked with stakeholders, both leadership and subject matter experts, to build a holistic view of the organization’s strategy, processes, information, and information technology assets. Some of the systems he had helped organizations to implement were ERP System, Investment Banking System, Asset Finance and Management System, Healthcare Management Information System, and Academic Management System.

Dr. Acosta holds a BSc in Computer Engineering from Mapua Institute of Technology (1993), MBA in Business Technology (1998), Master of Business Education (2001), and PhD in Development Education specializing in Management Information System (2004) all from University of Baguio, Philippines. He is a Harvard Business School-trained Case Methodology teacher (CPCL-2006) and IT leader (DIS-2008). He is an active member of the Institute of Professional Engineers New Zealand (IPENZ) and Association for the Advancement of Computing in Education (AACE).




1. Acosta, F. and Mwangi, G. (2013). Mobile Phones and the Growth of Microenterprises: A Case Study of Safaricom’s ‘Zidisha Biashara’ Customers. Published at DLSU Business and Economics Review, Volume 23, No. 1 pp. 105-135) ISSN: 0116-7111.

2. Acosta, F. and Muchai, E. (2012) Assessment of Factors Influencing Decision to Outsource Information and Communication Technology by Commercial Banks in Kenya. Published at DLSU Business and Economics Review, Volume 22, No. 1 pp. 63-96) ISSN: 0116-7111.

3. Acosta, F. and Abdullabhai, M. (2011) Impact of Adopting Enterprise Resource Planning System by Commercial Companies in Kenya. Published at DLSU Business and Economics Review, Volume 21, No. 2 pp. 63-86) ISSN: 0116-7111.

4. Musembe, N. and Acosta, F. (2010) Corporate Governance in Kenya: Regulatory Compliance or Strategic Performance (UB Research Journal Volume 34 No. 2 July – December 2010 pp. 101-111) ISSN: 0115-2521.

5. Muchai, E. and Acosta, F. (2010) An Exposition on the Literature of Information Systems Outsourcing Trends, Practices and Strategies (UB Research Journal Volume 34 No. 1 January – June 2010 pp. 79-88) ISSN: 0115-2521.

6. Njoroge, R and Acosta, F. (2009) An Evaluation of the Use of Electronic Databases: A Case Study of Catholic University of East Africa (UB Research Journal Volume 33 No. 2 July-December 2009 Issue pp.177-189) ISSN: 0115-2521.

7. Waema, R. and Acosta, F. (2009) Queuing Theory: Performance Modeling of Computer Networks, (UB Research Journal Volume 33 No. 1 Jan-Jun 2009 Issue pp.155-167) ISSN: 0115-2521.


1. Oduor, C. and Acosta, F., Makhanu, E. (2014) “The Adoption of Mobile Technology as a Tool for Situational Crime Prevention in Kenya. (IST-Africa 2014 Conference, Mauritius) (6-9 May, 2014) ISBN: 978-1-905824-38-0.

2. Acosta, F. and Mugo, E. (2011) The Influence of CEO-CIO Relationship on Alignment of IT/IS to Business: The Case of Nairobi Securities Exchange Listed Companies. (IABPAD Conference Proceedings ISSN: 1547-4836 issued by the Library of Congress, Washington, D.C.).

3. Omondi, O. and Acosta, F. (2009) Evaluation of the Usability and Interactivity of the e-Learning Platforms used in Kenyan Universities. In T. Bastiaens et al. (Eds.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2009, pp. 1016-1025. Chesapeake, VA: AACE. ISBN: 1-880094-76-2.

4. Kashorda, M., Acosta, F., Nyandiere, C. (editors) ICT Infrastructure Developments and Applications in Business and Education. Proceedings of the Strathmore University 8th ICT Conference (2007). Strathmore University Press. ( Nairobi, Kenya) ISBN: 9966-760-07-5.


1. Acosta, F. and Renart, L. LawAfrica (A) (2006) Reference No. 806-077-1, published at The Case Centre, United Kingdom (

2. Acosta, F. and Acosta, A. ‘Kevin Otieno-Onyango: Business and Technology Dilemma (A), published at Emerald Emerging Markets Case Studies (UK). Manuscript ID: EEMCS-05-2013-0050: Volume 3, No. 7, pp.1-7 (2013). ( ISSN: 2045-0621.

3. Acosta, F. and Ndoga, S. ‘Musoni Microfinance Kenya: IT-Enabled Business Model’ published at Emerald Emerging Markets Case Studies (UK). Manuscript ID EEMCS-07-2013-0136: Volume 4, Issue 1, pp.1-15 (2014) ( ISSN: 2045-0621.

4. Acosta, F. and Acosta, A. ‘Marva Mbukali’ accepted for publication at Emerald Emerging Markets Case Studies (UK). Manuscript ID EEMCS -07-2013-0135.

5. Acosta, F. and Acosta, A. ‘Zaidi Oil: The SAP ERP Dilemma’ accepted for publication at Emerald Emerging Markets Case Studies (UK). Manuscript ID EEMCS -01-2014-0023.


1. Acosta, F. (2009) Never Mind the ICT, What Business Does Make It Possible – The Edge: e-Kenya, Business Daily. A Nation Media Group Publication No.650, 2 October 2009, pp. 14-15.


3rd Prize (Zaidi Oil: SAP ERP Dilemma) Association of African Business Schools/Emerald Publishing Emerging Markets Case Writing Competition, UK (2013) available at

3rd Prize (The Imara Medical Centre, Kenya: Transition of a Legacy Accounting) Association of African Business Schools /Emerald Publishing Emerging Markets Case Writing Competition, UK (2011) available at

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