This program is aimed at equipping new managers with adequate skills on the various areas of management to aid them in being effective managers. Some of the areas to be covered during the program include: effective presentation and communication skills, team dynamics, planning and budgeting, the effective feedback process, problem solving and conflict resolution, decision making skills, different management styles and management in general.
Leadership: Self Leadership and Leadership in Action – distinguishing leadership and management and the pros and cons of different leadership styles. Leadership expression and communication.Personal effectiveness and getting things done.
Leading Teams: Walking the thin line of balancing authority and managing one’s peer relationships;building teams and team dynamics, and realities. Conflict resolution and performance management conversations.
Building Management and Leadership: Macro-environment and its impact: ref: PESTL model i.e. Political, Economic, Social, Technological and Legal aspects, learning how to read PESTL indicators and their impact on management. e.g. understanding the budget and other laws, impact of an election year on planning, sales and related risks. Budget and planning – resourse utilisation.
Managing Networks: Building relationships at all levels, developing talents and learning to lead and operate at the next level. Value of mentors and coaches.
First time managers and any other professional interested in acquiring the skills and dynamics of being an effective manager.
Starts: 10th – 13th October 2017